Book Hotels in Gulf Coast of Mexico

"I love it "

"Our stay at the Ocean Riviera Paradise was great! The resort itself was well maintained, and I liked the feel and set up of the place. The staff was great, and the dining experiences were good. I would say what made our trip exceptional was our butler Alan! He definitely went above and beyond! Any requests that we had he took care of, and always just checking in to make sure we were always ok. That was greatly appreciated so definitely special shout out to Alan!"

"Excellent staff. Great amenities. Good food options and some amazing evening entertainment shows! Overall great experience! "

"La comida fatal, el servicio no era friendly y los jacuzzi no tenian agua caliente. "

"Very good resort and stay for their rates Huge area Various amenities Nice pools Not that great beach, although very accessible, but needs a lot of work, NO CLEAR WATER!! Many restaurants and options, food is fine, Cancun quality anyway! Best option if you are traveling through expedia, you will get all the perks your are promised and for free. Brenda (supervisor) at check in and check out, was the best ever!!!!"

"Dear Team, I am writing to escalate concerns from my recent stay at GR Solaris Cancun Resort, which fell significantly below expectations. 1. Room Allocation & Handling (Primary Concern) Despite booking a king bed, we were given two small double beds. No resolution was provided. We were asked to check out at 11 AM and wait until 3 PM for a new room—forcing us to wait 4 hours with valuables, which is unacceptable. 2. Misleading Lagoon View The lagoon view room had a completely blocked view. Expedia images appear misleading. 3. Food Issues Very limited vegetarian options; customization took excessively long. 4. Slow Service Service across the resort was consistently slow. 5. No Drinks at Closing No beverages were served near closing time. 6. Missing Basic Amenities No dental kit available; we were asked to purchase one. 7. Room Key Issues Key malfunctioned repeatedly despite multiple fixes. 8. Shuttle Mismanagement Asked to be ready at 2 PM; shuttle arrived at 2:20 PM. The travel agent was unhelpful and rude. This delay risked missing our flight. Overall, this experience was frustrating and not aligned with expected standards. I request a prompt response with corrective actions and appropriate compensation."